Tyro API + SapphireOne = Flow

December 13, 2019 11:18 am | by John Adams

Hague Haswell from Timbecon has explained how implementing Tyro API with SapphireOne has made the biggest difference in their business.

Q : What was the main reason for you to implement Tyro into SapphireOne?
A : The main reason for us was to ensure that there wasn’t any errors made when transferring data from the sale to the POS machines. We used to have a problem in the past when we were integrated with Tyro API, where people would type in the value of the sale incorrectly. And then that would obviously throw our sales figures out at the end of the day. In some cases we lost money.

Q : So one of the business cases was to reduce potential human error.
A: Yes. So anything we can do to automate, anything that reduces data entry needing to be done manually, it’s going to make the system far more efficient.

Q : What was the implementation like for you, so you implemented the Tyro with SapphireOne as an API? What was that integration like for you? What was the experience?
A : Overall the implementation of Tyro was very good.

Q : Once you could actually go live how much time and effort did it actually take to turn it on and get it operational if you had to quantify that?
A : Virtually none, the first one took me maybe 15 minutes to get it set up, then the other 3 I had to set up took less that 5 minutes to set up each Till, because when I did the implementation I got the instructions, but I did something wrong and that’s why the first one took a little bit of time but it basically worked straight away. So basically 5 minutes and the configuration is done and then you are live and working. What actually took the time was not setting it up, but we basically had everyone set up under the same Till, we had three separate machine, and we were balancing 3 separate machines back to one total at end of the day, what took me most of the time to match up with the different machines. Each till has its own Till ID and then you can identify those transactions and which Till it went through and who processed it.

Q : Once you’ve implemented at the actual processing of a transaction, how much quicker is that compared to the way you used to do it manually?
A : Compared to doing it manually you probably only save maybe 5 to 10 seconds on each transaction, so over the year it saves time, but we were more interested in reducing errors. We used to end up spending so much time to look for what went wrong with the reconciliation. That’s where the real time saving has been, with not having to do the reconciliations anymore.

Q : Do you find that the capability to store the client’s credit card details in SapphireOne convenient, so then it’s all stored for next time?
A : What we generally do if it’s a POS transaction, we will just do the sale then and there , but with the credit card transactions for customers who are calling in orders, we just put that directly into SapphireOne.

Q: So you know you can put the credit card details inside SapphireOne and then you just hit process and it will process the transaction for you. So it will pick up the credit card number expiry date, csv everything. That is in the terms page. If you go to terms on the client enquiry you can actually enter the credit card details. It speeds up the process.
A : Yes I do know that and it is so simple.

Q: So what was the overall experience for you with the implementation of Tyro?
A: The overall experience as a user is pretty seamless using Tyro. You can do your POS easily through Tyro. The staff like it and anything that reduces errors is good for everyone and it makes it less stressful for the staff when it is done this way.

Tyro and SapphireOne partnership – start accepting EFTPOS and eCommerce payments

September 30, 2019 10:11 am | by John Adams

SapphireOne ERP has seamlessly integrated Tyro to provide a solution that maximises both your revenue and customer satisfaction. 

Tyro provides in-store EFTPOS machines and an eCommerce online payment gateway which provides customers who use both with a single invoice, easy reconciliation and real-time reporting capabilities. SapphireOne is an all-in-one ERP, Accounting, POS, mobile retail solution. By combining the two you can manage your sales, billing and accounts within the one application. 

Get ready to experience a powerhouse retail and accounting solution without the need for double entry.

Integration with Tyro can save you time and money

By connecting SapphireOne and Tyro, you can start accepting payments anywhere, anytime.  Sit back and relax knowing your bank reconciliation updates automatically for you.

Simply register Tyro into SapphireOne as one of your till payment options and you’re ready to go! With SapphireOne, you can automate your payments and accounting in real-time without lifting a finger.

Quick and easy steps to connect Tyro and process payments in SapphireOne 

Tyro is already programmed for you free of charge into SapphireOne. Just follow the steps below to start processing your mobile payments sooner.

To connect Tyro:

To start processing payments:

SapphireOne and Tyro- powering together to get your revenue flowing. 

For more information regarding Tyro integration within the latest release of SapphireOne ERP, CRM software and Business Accounting Application, contact our office, call on (02) 8362 4500, or request a demo.

POS system integration- is your shop in order?

January 1, 2019 3:34 pm | by John Adams

Point of sale and POS system integration. It’s got to be right. So, let’s talk turkey for a second without the gobble-dee-gook.

A clunky POS will mean the loss of a sale in a heartbeat to your competitors. It is almost as bad as having a really rude shop assistant on the floor or worst, a barista, who gets the coffee and milk composition wrong in a latte.

A good POS system integration will connect seamlessly with your entire business system

Your POS should be a seamless process for your customer. I’m constantly surprised at how many small business owners set up an online store without fully testing their POS and going live, with a site which at the pivotal time of purchase takes the user to nowhere. Get your cigarette lighter out and burn those $50 notes. You wouldn’t dare, so why would you go live without a POS that not only works but integrates with your existing software.

Thanks to a clever bunch of software developers, POS system integration can be seamless with your entire business software. It is quite remarkable and even better, one of the leaders in the field is based in Sydney, not the Silicon Valley.

SapphireOne not only have POS systems but also have the software to ensure POS works with all business management systems. Software development guru Paul Beard said: “Our software is an all in one solution which combines account management, inventory management, job/project management, assets management, HR, payroll, Document Management System (DMS), Business Activity Statement (BAS), Standard Business Reporting (SBR), VoIP SoftPhone and Customer Relationship Management (CRM).”

John Adams, CEO of SapphireOne said “the most complex business accounting software is frequently part of an extensive suite of software often known as enterprise resource planning (ERP) application”.

He says users can utilise the software for normal accounting and/or ERP purposes. The POS functionality is very important when a small business needs to manage their inventory. One of the popular functionalities is they can create multiple stores and control these stores via SapphireOne POS. 

“Though SapphireOne is a desktop-based system but we also have a web version,” Paul Beard said.

“The Sapphire Web Pack solution allows for unlimited users to access certain parts of the live data file from any device with a browser. POS is one of the functions that is included in the Sapphire Web Pack solution.” 

For more information on the benefits of POS system integration and ERP – SapphireOne ERP, CRM, DMS and Business Accounting Software Application Alternatively, contact our office on (02) 8362 4500 or request a demo.

Complete control for multi-location supermarket and retail chains with SapphireOne ERP, CRM, DMS Business Accounting Application

November 29, 2018 10:17 am | by John Adams

Single location stores can be challenging at times, and when you start to operate a multi-location supermarket and retail chain, new complications and difficulties arise. Efficient management of these multi-locations is the key. Sharing of information and data is fundamental to success.

Because competition is fierce, margins are small within the retail environment, the management of your daily operations becomes imperative.

SapphireOne ERP enables multi-locations access to a shared database. This provides a comprehensive range of business wide processes consolidated into a single unified database.  The SapphireOne ERP ensures enhanced efficiency, speed and visibility.

Easy to operate POS systems for multi-location supermarket and retail chain

Sapphire Web Pack POS terminals allow management of business processes from mobile devices. Unlimited users can have access to certain parts of the live data file from any device with a browser. Inventory, stock control and ordering can be performed onsite saving time and money. With real-time data across the multi-location supermarket and retail chain, head office can focus on pricing, inventory management, performance reporting and marketing.

Sapphire POS terminal provides users the much-needed flexibility and lifts restrictions on how and when data can be added into the system. Stock can be transferred from one location to another, clients can be invoiced, and vendors paid on mobile devices with a browser.

Time saving in purchase & replenishment

With the SapphireOne ERP application multi-location supermarket and retail chains have access to data from all points of their business. This enables increased operational efficiencies. Time is saved in purchasing and replenishment through better planning and reduced costs.

Centralised financial control

The SapphireOne ERP application gives the ability to increase and enhance operational efficiencies by managing within the one application. Total visibility at head office ensures improved reporting, planning and greater financial control of your business.

Efficient employee management

SapphireOne ERP Payroll/HR module seamlessly manages employee data and payroll information.  Head office can set up pay periods, track history and administer employee history through the easy to use interface. The ERP software ensures sharing of information with employees, management and HR. This sharing facilitates management in making executive decisions on job assignments and how to improve performance.

Some of the features of SapphireOne Payroll/HR include modifying an employee, class, inquiry, award entitlements, leave, remuneration inquiry, allowances, tax, scales, reports, ATO’s Single Touch Payroll and employee benefits.

Acquire new customers, increase sales and profit with SapphireOne

An effective sales process and customer management software equates to greater revenue. SapphireOne ERP, CRM, DMS Business Accounting Application combines integrated business processes with CRM software. This allows marketing to focus efforts on maximising sales and reaching out to new and existing customers. Our ERP, CRM software helps business engage with customers, provide insights, improve efficiencies and ultimately increase sales.

For more information regarding improvements and features within the latest release of SapphireOne ERP Business Accounting Application please contact our office on (02) 8362 4500 or request a demo.

Point of Sale System for Retail Stores | SapphireOne POS

June 26, 2017 12:09 pm | by John Adams

A clunky Point of Sale (POS system) will mean the loss of a sale in a heartbeat to your competitors. It is almost as bad as having a really rude shop assistant on the floor or, even worse, a barista, who gets the coffee and milk composition wrong in a latte. A POS system should manage your inventory, service, data, staff, and customer relationships with a single technology .

SapphireOne not only have POS system but also have the software to ensure POS works with all business management systems. Our software is an all in one solution which combines account management, inventory management, job/project management, assets management, HR, payroll, document management, Business Activity Statement (BAS), Standard Business Reporting (SBR), VoIP SoftPhone and Customer Relationship Management (CRM). Our ERP and Accounting solution that enhances speed and performance andall 8 modules and any add-ons are included.

Users can utilise the Sapphire and Sapphire software for normal accounting and/or ERP purposes. The POS functionality is very important when a small business needs to manage their inventory. One of the popular functionalities is they can create multiple stores and control these stores via SapphireOne POS. You are able to manage one stock for all your sales and keep track of all products. This ensures you know when it’s time to order/or not order specific products.

Though SapphireOne is a desktop-based system but we also have a web version. The Sapphire Web Pack solution allows for unlimited users to access certain parts of the live data file from any device with a browser. POS is one of the functions that is included in the Sapphire Web Pack solution.

SapphireOne and Sapphire software is platform independent and compatible with Windows and Mac operating systems. It is a highly scalable solution, with the ability to support unlimited users concurrently.

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Read the original article ‘Is your shop in order’ from inside small business

Data Security | SapphireOne financial ERP Accounting Software

October 26, 2016 4:31 am | by John Adams

Businesses are increasingly the victim of data breaches and brands are at risk. The “Verizon 2016 data Breach Investigations Reports” tells about incidents affecting organizations in 82 countries and across a variety of industries. This is based on contribution from dozens of organizations around the world, such as technology companies, information security firms and law enforcement agencies, including Australian Federal Police.

The ratio of incidents that result in a confirmed data breach vary from industry to industry. Some, like accommodation and retail, have a very high rate of successful breach per incident. Others like the public sector, experienced tens of thousands of incidents but only reported 193 confirmed data breaches in last year.

POINT-OF-SALE INTRUSIONS is one of the nine incident classification patterns included in the “Verizon 2016 data Breach Investigations Reports”. Many more incidents are recorded but can’t be classified due to a lack of information (Commonly that means phishing incidents without the necessary details to cluster them into a more specific pattern).

Remote attacks against the environments where retail transactions are conducted. POS terminals and POS controllers are the targeted areas (This includes remote attacks only, not physical tampering such as with payment card skimmers). Top target industries includes accommodation, food services, retail. The recorded frequency is 534 incidents where 525 is confirmed breaches.

SapphireOne is uniquely designed ERP, CRM and Business Accounting software.

It is written in 4D language. SapphireOne excels in providing all the features required to perform point of sale transactions. Entry of payment detail fields are available to record all the details for your customer’s preferred payment method.

SapphireOne prides itself by saying that to date, in SapphireOne no incident of data breach has taken place. SapphireOne ERP provides the security of your company data file. SapphireOne’s sophisticated design, secured 4D database connection protect your company data from attack cycle and ensure smooth running of your business and company data file.

SapphireOne also recommends securing your ERP, CRM & business accounting software data with Fortinet which is a leading provider of fast and secure cyber security solutions.