Single Touch Payroll Software included in SapphireOne – no need for exemptions or deferrals

Single touch payroll software in SapphireOne

SapphireOne has been certified since 1 May 2018 with clients enjoying the free Single Touch Payroll software since 1 July 2018. Submission to the ATO is fast and reliable. SapphireOne continues to deliver a seamless transition to the new payroll system.

But for the ATO there has been problems. Confusion in the market surrounding the STP system, coupled with other payroll companies incomplete integration has led to employers being unable to submit. Extensions have been applied for employers with 19 or less employees. They can start reporting any time up to 30 September 2019. Deferrals from the ATO can also be requested.

Stress-free Single Touch Payroll Software in SapphireOne

SapphireOne Single Touch Payroll submissions are compliant, fast and efficient. Clients have been effortlessly communicating with the ATO since they announced the new way of reporting.

How to submit in SapphireOne:

  • Go to Payroll Mode
  • In the top tool bar go to History, Pay Run Log / STP
  • Select the latest Pay Run and click STP Submit button in the bottom right of the screen.


NOTE: Often the ATO will not respond immediately and you will receive a message informing you of no results for the service. Close down and come back after 30-60 minutes.

Upon returning, go back into Pay Run Log and highlight the same Pay Run/ STP. Select the button – STP Get Result, located to the left of the STP Submit button. 

You may need to return the following day if there is still no result as it can take up to 72 hours to get a result from the ATO.

When the STP report has been accepted by the ATO, you will receive confirmation alert – Report Submitted Successfully.

It’s that easy.

Common errors related to STP submissions

These occur when incorrect data is entered in the employee records. Examples are date of birth, postcode or suburb are missing, or invalid Tax File Number. 

If you receive an ATO message relating to these fields, correct the data, select the Pay Run and click STP Resubmit button in the bottom right corner of the screen.

A pop-up screen will appear, tick the box – This is an Amendment.

It’s that easy.

Follow the links for more information regarding Single Touch Payroll in SapphireOne or for latest features of SapphireOne ERP, CRM, DMS and Business Accounting Software Application. Alternatively, contact our office on (02) 8362 4500 or request a demo.

Free Single Touch Payroll with SapphireOne

Free Single Touch Payroll with SapphireOne
SapphireOne Free Single Touch Payroll has been whitelisted and certified for STP (Single Touch Payroll) using the SBR2 (Standard Business Reporting) Portal with the Australian Taxation Office. All SapphireOne clients on current support plans will be given Single Touch Payroll and SBR2 connectivity with the SapphireOne application.

What has changed?

Single Touch Payroll (STP) aligns your reporting obligations to your payroll processes.

You will report to the Australian Taxation Office (ATO) each time you pay your employees. Your pay cycle does not need to change. You can continue to pay your employees weekly, fortnightly or monthly.

The information you send the Australian Taxation Office (ATO) will include your employees’ salaries and wages, allowances, deductions (for example, workplace giving) and other payments, pay as you go (PAYG) withholding and superannuation information.

Employers with 20 or more employees:

  • You need to start reporting pay events to the Australian Taxation Office through Single Touch Payroll from 1 July 2018.

Employers with 19 or less employees:

  • From 1 July 2019 STP will be mandatory, subject to legislation passing in the Australian Federal parliament.
  • You can choose to report through STP before 1 July 2019.

How does Free Single Touch Payroll benefit users of SapphireOne?

Employers will no longer be required to submit an annual PAYG report to the Australian Taxation Office

Employees will be able to view their payment information in ATO online services, which they will access through their myGov account.

New employees will have the option of completing TFN declarations and Super Choice forms online.

Businesses will reduce administrative burdens and costs (other software providers are charging for this service on a pay event or per employee rate)

For a sneak peek at the full capabilities ERPCRMAccounting SoftwareHuman ResourcesPayrollAssets , Document Management and Multi-Company Accounting feature check out SapphireOne and request a live demo, it is everything you’ll ever need to make your company management a success.