Single Touch Payroll Software included in SapphireOne – no need for exemptions or deferrals

Single touch payroll software in SapphireOne

SapphireOne has been certified since 1 May 2018 with clients enjoying the free Single Touch Payroll software since 1 July 2018. Submission to the ATO is fast and reliable. SapphireOne continues to deliver a seamless transition to the new payroll system.

But for the ATO there has been problems. Confusion in the market surrounding the STP system, coupled with other payroll companies incomplete integration has led to employers being unable to submit. Extensions have been applied for employers with 19 or less employees. They can start reporting any time up to 30 September 2019. Deferrals from the ATO can also be requested.

Stress-free Single Touch Payroll Software in SapphireOne

SapphireOne Single Touch Payroll submissions are compliant, fast and efficient. Clients have been effortlessly communicating with the ATO since they announced the new way of reporting.

How to submit in SapphireOne:

  • Go to Payroll Mode
  • In the top tool bar go to History, Pay Run Log / STP
  • Select the latest Pay Run and click STP Submit button in the bottom right of the screen.


NOTE: Often the ATO will not respond immediately and you will receive a message informing you of no results for the service. Close down and come back after 30-60 minutes.

Upon returning, go back into Pay Run Log and highlight the same Pay Run/ STP. Select the button – STP Get Result, located to the left of the STP Submit button. 

You may need to return the following day if there is still no result as it can take up to 72 hours to get a result from the ATO.

When the STP report has been accepted by the ATO, you will receive confirmation alert – Report Submitted Successfully.

It’s that easy.

Common errors related to STP submissions

These occur when incorrect data is entered in the employee records. Examples are date of birth, postcode or suburb are missing, or invalid Tax File Number. 

If you receive an ATO message relating to these fields, correct the data, select the Pay Run and click STP Resubmit button in the bottom right corner of the screen.

A pop-up screen will appear, tick the box – This is an Amendment.

It’s that easy.

Follow the links for more information regarding Single Touch Payroll in SapphireOne or for latest features of SapphireOne ERP, CRM, DMS and Business Accounting Software Application. Alternatively, contact our office on (02) 8362 4500 or request a demo.

Fringe Benefits and Super with Single Touch Payroll (STP)

Fringe Benefits and Super with STP

All Not For Profit organisations reporting through Single Touch Payroll (STP), can choose how they would like to report fringe benefits amount (RFBA) and employer super contributions (RESC). These fringe benefits are reportable if the total taxable value exceeds the threshold set by the ATO.

There are two options available through STP:

OPTION 1– If you choose to provide your employee’s RFBA and RESC amounts at each payroll or update event, you’ll need to include the amount for each pay run event and amounts for each subsequent payroll event, even if the amounts remain the same.

If you choose to provide your employee’s RFBA and RESC amounts at each payroll or update event, you’ll need to include the amount for each pay run event and amounts for each subsequent payroll event, even if the amounts remain the same.

OPTION 2- You can choose to provide RFBA and RESC amounts through an update event as part of the finalisation process at the end of the financial year.

Payment summaries

If you have chosen not to provide RFBA and RESC amounts through STP, you’ll need to:

  • provide employees with this information on a payment summary
  • submit a Payment summary annual report to ATO.

How to report fringe benefits and super with STP

If you use Single Touch Payroll (STP), your end-of-year reporting may be different for recording your employee’s:

  • reportable fringe benefits amount (RFBA)
  • reportable employer super contributions (RESC).


Where year-to-date RFBA and RESC are provided through a payroll or update event during the year, you’ll need to report these amounts for each following payroll event, even if the amounts remain the same.

Alternatively, you may report these amounts through an update event as part of the finalisation process at the end of the financial year.

Guides from the ATO


For more information on the benefits of an ERP System in simplifying the STP reporting process –  SapphireOne ERP, CRM, DMS and Business Accounting Software Application. Alternatively, contact our office on (02) 8362 4500 or request a demo.

Payroll System Australia- how to understand the mandatory ATO obligations

We have all heard about STP (Single Touch Payroll) reporting requirements, but are you ready? In case you haven’t heard, STP is the new way of reporting tax and super information to the ATO. Cut-off date is nearing with compliance on 1st July 2019.

Phase 1: Single Touch Payroll became mandatory on 1st July 2018 for all employers with 20 or more employees.

Phase 2: Single Touch Payroll will be mandatory for employers with 19 or less employees from 1st July 2019. Since July 2018, all employers were able to move over to the new reporting system. 

If you use a payroll or accounting software, your provider should offer STP. Ask for their accreditation and how long they have been offering the service, this ensures your payroll obligations are streamlined. SapphireOne Payroll System Australia has been accredited since 1st May 2018 with clients enjoying from 1st July 2018. 

Ultimately, it’s your responsibility as the employer to ensure you are STP enabled. Every time you run your payroll, you have to send employees’ tax and super information to the ATO. Don’t fall into the danger of smaller software companies claiming to be accredited. Make sure they will help you with the transition. 

What are the next steps for your Payroll System in Australia?

If your software company is not ready, check they have applied for a deferred start. The ATO is more lenient for clients and companies of 19 or less employees. Here is the link for ATO deferred start conditions

Otherwise it is important to ensure you train all your staff who will be involved in payroll. Go through current employees’ payroll details and check they are up to date. 

Once you are STP ready, take a look at the following steps recommend by the ATO.  This ensures the files you send to the ATO are successful. ATO start reporting checklist.

If you are not ready, contact your accounting software’s support team and keep up to date with their communications.

SapphireOne was the first to achieve world-wide full STP accreditation on 1st May 2018. Our clients have been enjoying the benefits since July 2018. For more information – SapphireOne Business Accounting System and STP.

Australian Taxation Office- Single Touch Payroll (STP) and how it affects business

Single Touch Payroll is the next step in streamlining your payroll reporting with the Australian Taxation Office.

There has been a lot of talk and sometimes panic about single touch payroll, but many companies can simply update their existing software or choose a product by 1 July 2019. Single Touch Payroll is the next step in streamlining your payroll reporting with the Australian Taxation Office.

SapphireOne was the was first to achieve world-wide full accreditation on 1 May 2018 and our clients have been enjoying the benefits ever since.

STP requires businesses to report directly to the Australian Taxation Office after every pay run with wages, salaries, PAYG and super. STP is mandatory for employers with 20 or more employees from 1 July 2018 and from 1 July 2019 for employers with 19 or less employees.

Businesses will need to report to the Australian Taxation Office after every pay run instead of once a year. No more annual payment summary reports or employee payment summary reports as these are produced by the Australian Taxation Office. Employees simply log into myGov to view their information.

Australian Taxation Office – STP Integration into SapphireOne in a Few Easy Steps

Step 1-  

Set-up your Auskey in SapphireOne

If you can’t find your Auskey, contact one of our support team and they will help you

If you have your Auskey:

Go to Utilies Mode, in the Top Menu Bar select Controls then Company

Click on the company in “Company Inquiry” Screen

Under Utilities Mode go to More Details

In SBR box on the bottom right type Auskey in “Keystore File”

Type Auskey password in “KeyStore Password”

Enter in the contact details and then press the upload button

Now you’re ready to run Single Touch Payroll.

Step 2- 

In Payroll Mode

In the top tool bar select History then Pay Run Log/STP

Highlight the Pay Run you would like to submit to the ATO

Click on the bottom “STP Submit” button

Navigate back to the “Pay Run Log/STP” screen 

Highlight the Pay Run you would like to process 

Click on the “STP Get Result” button on the bottom left

You will receive a pop up “Alert” when the report has successfully submitted. 

It’s that easy- SapphireOne has Single Touch Payroll and Accounting needs at your fingertips. 

For more information regarding improvements and features within the latest release of SapphireOne Business Accounting Payroll Software please contact our office on (02) 8362 4500 or request a demo.

Single Touch Payroll successfully lodged since 1st July 2018

Single Touch Payroll successfully lodged since 1 July 2018
Four of our SapphireOne testimonial clients, Newkem Australia, Monier Prime Rooftiles, Frutex Australia and Moyle Bendale Timber have processed payruns this week and successfully lodged their first Single Touch Payroll (STP) event for the current financial year. Numerous other clients have also successfully lodged their first STP event with the Australian Taxation Office within the first week of its operation.

The Australian Tax Office has made it mandatory for any business operating with a staff capacity of 20 or more employees to implement a working Single Touch Payroll solution on or before July 1, 2018. SapphireOne was certified for this Single Touch Payroll on 1 May 2018.

To assess whether you need to implement Single Touch Payroll on July 1, 2018 you were required to do a count of your Payroll / HR employees as of 1 April 2018.

If this count is 20 or more, then you are a ‘substantial employer’ and will have to report through STP. If it is 19 or less, then reporting through Single Touch Payroll will be optional until 1 July 2019. After that, it becomes mandatory for every employer to report through STP which is of course subject to changes in the legislation.

As part of the Single Touch Payroll process, the ATO matches the information sent through the portal against the corresponding employer/ employee profiles. As a result, businesses will no longer be required to complete payment summaries at the end of the financial year as it will have already been done and available to employees through myGov.

The following are some important aspects for employers to know regarding the Single Touch Payroll process:

  • A regular pay cycle (pay event) is when an employer carries out payroll at fixed regular intervals to remunerate employees. This is usually weekly, fortnightly, bi-monthly or monthly.
  • When you start reporting through your Single Touch Payroll-enabled solution, your pay event will need to include minimum reporting requirements in order for the ATO to receive the file.
  • The employer must report the year-to-date values of gross salary or wages, allowances or other payments (as relevant), deductions and PAYG withholding for each employee included in each pay event.

If you currently fall into the “Substantial Employer” category and do not yet have a solution that works with STP, contact one of our SapphireOne team to go through your options in finding a resolution to your current systems short comings.

For a sneak peek at the full capabilities ERPCRMAccounting SoftwareHuman ResourcesPayrollAssets and Document Management,  check out SapphireOne and request a live demo, it is everything you’ll ever need to make your company management a success. Know more about us.

Site visit to Frutex Australia, where Single Touch Payroll in SapphireOne has been in use since 1 July 2018

On Thursday 19th July 2018 SapphireOne toured Frutex and Spicemasters with three senior staff members from a potential client.  Harry Magiros is the IT and Marketing Manager for the Frutex group of companies, he gave an elegant and informative presentation of the power and flexibility of SapphireOne and Single Touch Payroll in SapphireOne.

The Frutex site is 60,000 square metres including their corporate head office and 6 warehouses. The site has multiple manufacturing facilities which include fruit washing, packing, blending and glyceration, infusion of dry vine fruit, packing and blending of frozen fruit and berries.

Frutex are a user of the Sapphire custom webpack, which is fully integrated into all company warehouses with warehouse mapping

The largest warehouse onsite is a bulk storage facility which allows the storage up to seven vertical pallets. The Frutex server room uses a significant amount of battery power run by approximately 1800 solar panels situated on the top of their corporate head office, which produce around 500kw.

Harry took us on an inspection of their manufacturing and production lines at the Spicemasters campus, where we viewed the largest steam steriliser in the southern hemisphere. The Spicemasters site has grinding and blending facilities for herbs, spices, seasonings and gravies. They also create individual and proprietary blends that are batch controlled and ready to use.

Frutex Australia is one of our testimonial clients and have been using SapphireOne since 1999.  Their company is a technology leader in the food industry, investing heavily in state-of-the-art plant and equipment.

Frutex are a user of the Sapphire custom webpack, which is fully integrated into all company warehouses with warehouse mapping. This allows all stock to be tracked and viewed live on portable IOS devices over the company wifi.

Site visit to Frutex Australia, where Single Touch Payroll has been in use since 1 July 2018

In the past two weeks, Frutex and their subsidiary companies have taken advantaged of SapphireOne’s Standard Business Reporting (SBR2) functionalty. With Single Touch Payroll in SapphireOne they have successfully lodged their STP and Activity Statements.

The site visit was extremely informative to everyone, potential clients always find it invaluable to talk to long-term users and get an insight into the benefits of and capabilities of the SapphireOne ERP CRM DMS application.

For a sneak peek at the full capabilities ERPCRMAccounting SoftwareHuman ResourcesPayrollAssets and Document Management,  check out SapphireOne and request a live demo, it is everything you’ll ever need to make your company management a success. Know more about us.