Access your integrated SBR Software via Management Mode

Access your integrated SBR Software via Management Mode

As SapphireOne has all Standard Business Reporting rules of the ATO built-in within its Management Mode, it is a SBR software.

In this capacity, it collects the required information for each individual government report directly from the client’s business records.

Standard Business Reporting is a standard approach to record-keeping that was introduced by the Australian Government back in 2010 to simplify the obligations of companies regarding business reporting. When a report is required, our SBR software pulls the required information from the data file and fills it out automatically via the functionalities contained within the Management Mode. Consequently, our clients spend less time collating information, filling in forms and submitting reports to participating government agencies.

Standard Business Reporting within SapphireOne Management Mode

The Management Mode not only offers access to all the benefits of using an SBR software, it also incorporates various other helpful items such as:

  • Run all End of Month and End of Year functions, either in one go or separately for Financials, Assets and Payroll
  • Create all Standing Transactions
  • Access Cash and Accounts Movements Reports, Payroll Tax and Monthly Activities for Payroll Reports, a Statement of Equity and GST Summary Accrual Reports for review
  • View Statement of Position Reports, Business Activity Statements and Bank Reconciliation Reports
  • Produce By Period Reports of all Records changing the values in the General Ledger
  • Print Audit trail Reports for any transaction files in Accounts Mode (Receivables, Payables and General Ledger)

Businesses that use an SBR software are able to easily report using information already recorded as part of running their business. With this option, the use of the Management Mode saves a lot of valuable time of the accounting staff and it ensures that the reports are error free.

If you would like to find out more about the simplicity and ease of use of our SBR software via Management Mode, visit our blog.

1 day left to replace your AUSKey with your myGov…Better Security and more flexible

replacing AUSKey to myGovID

AUSkey will be replaced by myGovID and Relationship Authorisation Manager (RAM) at 11.59pm AEDT on Friday 27 March, 2020. Together, these services give you a secure, simple and flexible way to access government online services.

myGov ID is an easy and secure way to prove who you are online. Relationship Authorisation Manager (RAM),  lets you manage who can use online services on behalf of your business. These two services makes accessing government online services, easier and more secure.

Important Notice for SapphireOne Users – Replace your AUSKey

If you are using the SapphireOne ERP System then you will be be using Single Touch Payroll (STP) functions or Business Activity Statement (BAS) through Standard Business Reporting (SBR). It is very crucial that you replace your AUSkey to myGovID today. If you do not replace it before 11.59pm AEDT on Friday 27 March, 2020 then you will no longer be able to use these services.

Steps for replacing AUSKey to myGovID

Step 1 :
If you already have myGovID then you are already one step ahead. If you don’t have myGovID then do the following:

  1. Download myGovID app from App store or Google Play and create myGovID
  2. Verify your email address as directed
  3. Achieve a Standard identity strength by verifying 2 documents ( eg: passport, driving licence )
  4. Scan your ID documents or enter details manually
  5. Your myGovID should be ready to use

When you enter your credentials to login in myGovID using your Windows PC or Mac via your browser like Safari, Firefox or Google chrome, the system will send a 4 digit code in your myGovID mobile phone application. You will need to enter that 4 digit code or Accept it, in order to securely access myGovID.

Step 2 :
To get started with Relationship Authorisation Manager (RAM), first the principal authority needs to set up their myGovID and link to their Australian business number (ABN) in Relationship Authorisation Manager (RAM). Once linked, they can set up authorisations for employees and others to act on behalf of the business who will accept the authorisation in Relationship Authorisation Manager (RAM).

To get started visit –

From here you will be able to link your business, view and manage your business authorisations, accept an authorisation request, manage machine credentials. 

Step 3 :
Machine credentials allow DSPs, businesses and registered tax and BAS agents to interact with ATO online services through their SBR-enabled software. Machine credentials are installed from Relationship Authorisation Manager (RAM) ( step 2) and used in your SBR enabled software. This performs the same function as an Administrator or Standard AUSkey in your software.

Before you create a machine credential

Before creating a machine credential, you need to download and install the browser extension software compatible with your device’s operating system:

Windows – Chrome and Firefox
MAC OS – Chrome and Firefox

Below is the detailed guideline for installing Machine credential from the ATO.

Installing a machine credential guide

This guide provides step-by-step instructions on how to create a new machine credential for an entity in Relationship Authorisation Manager (RAM).

Step 1 – Using Chrome or Firefox, go to and select the myGovID login button.

Step 2 – Log in using your myGovID by entering the email address that you used to create your myGovID.

A code will appear. Open myGovID on your smart device, log in and enter the 4 digit code into the pop-up within the app. Tap Accept.

Step 3 – Click View or manage authorisations, machine credentials and cloud software notifications. You will be directed to a view of all the entities you can act on behalf.

Step 4 – Select the entity you would like to create a machine credential for.

Step 5 – The entity homepage will be displayed with a list of all the authorisations for the entity. Click the Manage Credentials tab in the toolbar.

Step 6 – The Manage credentials page is displayed. If you’ve already installed the required browser extension, go to the next step. If you have not yet installed the required browser extension, a message advising that browser extension software is required will appear.

Step 7 – Select Create machine credential.

Step 8 – Enter the following information:

  • Keystore path – This will be pre-filled but can be changed if required. This is where the machine credential will be created and stored.
  • Keystore password – Choose a password. It should include at least 10 characters with no space, an upper case letter, a lower case letter, a number and a punctuation character. You’ll provide this password within your software either when setting up or authenticating. You are not required to use your myGovID password for the ‘Keystore password’.
  • Verify your keystore password. 
  • Credential name – Enter a name for the machine credential. You should create a name which will help you to easily identify the machine credential.
  • Identify the Machine Credential Custodian – This will be pre-filled with your name and cannot be changed.

Tick the box to confirm you understand and accept the machine credential details. Click Download.

Step 9 – Click finish and your credentials have been installed.

Step 10 – From the Manage credentials page you can create, view, revoke and claim unassigned machine credentials for the entity.

For more details Visit –

How to Upload Machine Credential into SapphireOne

In order to upload the Machine credential into SapphireOne Go to Utilities > Controls > Company
Then click & modify the company where you want to upload Machine Credential. After that click More Details from the drop down menu.
Here in the middle of the screen you will see SBR section with an option to upload KeyStore file. Upload the Machine Credential file you have downloaded from and you will be ready to go.

ATO + SapphireOne = Relationship Authorisation Manager (RAM) to manage your company authorisations.

Your AUSkey will retire in March 2020 and will be replaced with myGovID.

Your AUSkey will retire in March 2020 and will be replaced with myGovID.

At the end of March 2020 your AUSkey will no longer be valid and will be replaced with your myGovID. Your myGovID can be managed using the ATO’s Relationship Authorisation Manager (RAM) –  This will allow you to link your myGovID to your ABN and manage who can act on behalf of your business online.

You can already use myGovID and RAM for some participating government online services. This will extend to more government online services that use AUSkey or Manage ABN Connections.

Before you can submit a Single Touch Payroll event (STP) or submit a Business Activity Statement (BAS) through Standard Business Reporting (SBR), your AUSkey will need to be replaced by new machine credentials which are a component of the Machine to Machine (M2M) authentication solution.

Please click on the link below which explains how to create the machine credentials in the ATO Relationship Authorisation Manager which includes the steps you need to complete and details on installing the browser extension. There are several links to videos which will guide you through the process.

Machine credentials

The machine credential is installed on your computer and facilitates you to interact with the ATO online services through SapphireOne.

The Machine credentials are created in the Relationship Authorisation Manager (RAM) and replaces the AUSkey.
You will need to download and install the application plugin (Machine credential download/browser extension) compatible with your computer’s operating system:

  • Windows – Chrome and Firefox
  • MAC OS – Chrome and Firefox
  • Linux – Chrome and Firefox

Please note: Apple Safari, Windows Explorer, Microsoft Edge will not work with this plugin.

SapphireOne requirements are 17.2.1 or greater.

Please visit the Australian Taxation Office website for more details:

ATO system upgrades over Christmas & New Year time | STP and SBR will be unavailable

ATO System updates 2020, SBR and STP will be unavailable

From midday AEDT on Tuesday 24 December 2019 ATO systems will progressively become unavailable until 6.00am AEDT on Thursday 2 January 2020 while ATO complete major system upgrades. This means during Christmas and New Year period starting from  24 December 2019 to 2 January 2020 ATO online services will be unavailable.

List of ATO online systems:

  • ATO app (some features)
  • ATO Online services for Agents
  • ATO Online services for Individuals and Sole Traders
  • ATO Online services for non-residents
  • ATO Online services simulator
  • AUSid
  • Australian Business Register
  • Business Portal
  • Bulk Data Exchange
  • Data Transfer Facility
  • Departing Australia Superannuation Payment
  • EmployerTick
  • Progress of Return
  • Practitioner lodgement service
  • Single Touch Payroll
  • Small Business Superannuation Clearing House
  • Standard Business Reporting
  • Statement of tax record
  • SuperTick

Access to STP, SBR and Payment will be limited

All SBR inbound services for the Practitioner Lodgment Service (PLS) enabled services will be offline during the closedown period. Single Touch Payroll (STP) will operate in a capture and store mode only. To support member rollovers, the SuperTICK service in single request processor (SRP) will remain operational across the full shutdown period. If you plan on working during Christmas & New Year time, your system access will be limited. You will be able to report using STP, but these records will not be processed or visible until ATO systems are available in the new year. You will not be able to lodge returns, activity statements and forms during this time. Payments via BPAY, EFT or Australia Post. will not be visible until the ATO systems are available. 

SapphireOne advises that you process your payroll before 23rd December 2019 in order to avoid any kind of inconvenience.

Our office will close at 5pm on Monday 23 December 2019 and will re-open on Monday 6 January 2020 at 8.30am.

over Christmas & New Year time 2020

Merry Christmas and Happy New Year

SapphireOne achieved Full Certification Single Touch Payroll (STP) and Standard Business Reporting (SBR2) on 1st May 2018


SapphireOne achieved Full Certification Single Touch Payroll (STP) and Standard Business Reporting (SBR2) on 1st May 2018
Based on the information provided SapphireOne has been assessed and given Full Operational Framework Approval for SapphireOne who are consuming BAS (PLS) and STP low risk API (payevent services) with the following terms and conditions.

API consumption conditions  


  1. Full Approval granted SapphireOne for BAS services (PLS) and  STP low risk API (payevent services)
  2. SapphireOne have ISO certification with software stored and managed by the client, in accordance with our requirements MFA is not a requirement as the as they are  Desktop application provider storing no data onsite.

Production Verification Testing (PVT)

You must successfully complete the required PVT scenarios with your Account Manager for each PLS API required.

Changes to your situation

The ATO must be notified via your Account Manager of any changes to your business or product environment, in relation to the information you supplied in your questionnaire.


Monitoring is considered a joint responsibility between the ATO and the DSP.

The ATO conducts monitoring at the network, application and transaction layers; if anomalies or areas of concern are identified, we may re-assess your whitelisting suitability. The ATO will generally contact you or your representative unless exceptional circumstances apply.

Where you identify a breach through your own monitoring controls you must notify the ATO immediately via your Account Manager to ensure appropriate action can be taken.

Please respond with your agreement, understanding and acceptance of the conditions contained within this email.

SapphireOne achieved Full Certification Single Touch Payroll (STP) and Standard Business Reporting (SBR2) on 1st May 2018