call us

Make life easier & scale your business with SapphireOne’s customisable API Integrations.

October 2, 2020 9:11 am | by John Adams

An API Integration is the connection made between two (or more) separate applications, via their APIs, that allows the two systems to talk & exchange data between each other.

API Integrations are a breeze with SapphireOne’s customisable solutions.


If you’re someone who works in revenue, operations or marketing, or if your company is backed by the power of digital (so, the large majority of us these days) then you have most likely heard the term ‘API Integrations’ floating around more than once, and how these are becoming increasingly instrumental and necessary for business growth.

In todays world companies are changing fast, their business is changing fast, and through our own client engagement we are seeing a rapidly rising demand for our clients to digitally integrate their corporate landscape in alignment with their future goals, and take advantage of the various and exciting applications that are available to businesses these days.

At SapphireOne we know that scalability and keeping up with new technological trends is an important consideration for all businesses, and that adapting to these new changes within our dynamic ecosystem can also bring about a number of problems for companies. We see it happen every single day. 

Lucky for us, this is the reason why we are in business for our clients. It’s the same reason why we enthusiastically jump-kick out of bed to get to work every day – we are passionate about creating solutions that take a complex task and make it as simple as possible. 

So, if you’re looking for seamless digital integration of different components of your landscape, or are having challenges bringing together complex applications, then read on to find out how you can achieve all this with much less effort, easier adaptation and big options for scalability.


So what is an API Integration, and how can they help scale your business?


What is an API?

Technically speaking, an API stands for ‘Application Programming Interface’. Non-technically speaking, is a software intermediary that allows separate applications to talk to each other. You can think of an API as a messenger that delivers your request to the provider you’re requesting from, and then delivers that response right back to you. 

What is an API Integration?

An API Integration is the connection made between two (or more) separate applications, via their APIs, that allows the two systems to talk & exchange data between each other. These API integrations power the business processes behind all high performing companies – they keep data synced up, enhance operations & productivity by saving time, and drive revenue.

Ok, that covers APIs and API Integrations. Now, why are these so necessary for your business?

Data syncing and time saving benefits are just the tip of the iceberg when it comes to why API integrations are so important for the running & scaling of your business. The value of these integrations speaks for itself – having every application you are running properly connected to each other so you can send data from one to the next is extremely helpful for any business. 

However, even more so, having properly automated workflows of different applications that have been integrated through APIs can ensure data integrity across your whole technological infrastructure, eliminate time consuming manual labour tasks, seamlessly transfer data that might otherwise result in translating issues, and enable you to do more of the work that is important to you and your business, a lot faster. 

Well that sounds pretty great. So what’s the problem?

In an ideal world, the API integrations that come with your different software applications solve all your biggest business problems as you continue to utilize & automate these various apps for marketing, sales, shipping, operations and revenue projects, just to name a few.

However, in the real world, a one-size-fits-all approach is not usually the best solution. You, your team and your business all have unique challenges and needs, and your applications and systems need to service that. 

This is where API integrations can get a little sticky. If you’re an established and high functioning business, your data ecosystem doesn’t just include two applications talking to each other, but a multitude of applications, all of which need to talk and interact seamlessly with each other.

Now, while the majority of these modern business applications do have APIs, very few offer customisable integrations to the other applications your business is operating. This means that getting all your different applications to talk to each other in the way that your business needs is not something that happens automatically and can be a real headsore for anyone trying to make this happen. 


A better way to integrate your applications and systems: SapphireOne’s fully customisable and all encompassing software solutions.


Fortunately, we’ve already got the solution, and we’ve been developing it continuously since 1986. We are a bunch of like minded souls who have come together to share the same mission – delivering innovative software solutions that can take a complex task, make it as simple as possible, and help people do their jobs better. 

Your business does not need to pay for and integrate multiple APIs, we’ve already done it for you.

Why SapphireOne customisable solutions:


  • We are an all encompassing ERP, Accounting Software, CRM, Document Management, Payroll HR, Assets and Inventory Management software. No need for separate plugins, we’ve got you covered.


  • Don’t see an API integration that you need? SapphireOne software is also fully customisable, so if we don’t already have the integration or functionality your business requires, just tell us and we’ll make it happen, quick fast. 

  • And it doesn’t stop there. All the integrations & customisations we make go into the one piece of source code.

    What does that mean for you? This means that all integrations and customisations are accessible to all our customers, and you have access to full functionality, at any time.

    In most cases, businesses are required to pay for additional plugins and offerings, and to get full functionality can make this an expensive undertaking. With SapphireOne, your business may not need all the integrations right now, but you can relax knowing that you will always have the option as your business grows, for no additional costs. 

    Think of it like this – if a customer requires a custom bespoke tailored suit to be made, then we all get a bespoke suit to wear, any time we like!

  • What this means for our clients is that our software is continuously innovating, all the time. We know that your business has different requirements at every stage of development, and we partner with you to back your business and meet your changing needs at every level.


Our custom API integrations have been taking our clients businesses from strength to strength for many years.


Hague Haswell of Timbecon on SapphireOne + Australia Post API Integration:

“We’re probably saving 25% upfront and about 10% on the fixing up of the errors, so that’s a massive saving of almost a third of someone’s time. The great thing for us is that we’re not going to reduce staff, instead we’re keeping the same staff and this will allow us to be able to get the orders out more quickly, which is creating a better customer experience and increases repeat orders.

This was one of the driving things of the reason why we wanted to go with SapphireOne because we knew that they would be able to deliver this massive increase in efficiency once the system was implemented and it’s been fantastic.”

Learn more on our blog here.


James Brown of Bordo on SapphireOne + MoveIt API Integration:

“We used to have to create consignments in different systems, one for each freight company. If a client changed their address, we would have to remember to change it in the freight company’s system as well as in SapphireOne.

We had a whole lot of different systems we had to use, staff had to be trained on them all, and all the systems had to be kept up-to-date manually with addresses, etc. Now that’s automated in SapphireOne with its integration to MoveIt. 

It has made the whole process a lot more simple, convenient and less error-prone one.”

Learn more on our blog here.


So get in touch, we’d love to hear how we can help grow your business.


We know more than anyone that if you’re truly going to service your clients, everything has to be integrated across all areas of your business, and that you can’t offer a great product or service without it. 

So get in touch or book a live demo with us, we’d love to discuss your business needs and how our software can make your life easier & grow your business to its full potential.

How WooCommerce and Accounting Software helps business owners

March 19, 2019 11:22 am | by John Adams

WooCommerce is one of the most downloaded WordPress plugins, providing businesses with a free and easy way to create an online web store. But maintaining accurate accounts, and keeping records of your business transaction manually, can be tedious and allows for human errors. A priority should be focused on getting the customer orders processed quickly and thoroughly.  The integration of accounting software saves you time as no longer dealing with spreadsheets and inventory management. Invest in other important activities like growing your business. WooCommerce and accounting software ensures your e-commerce front-end is combined with back office functionality.

The benefits of WooCommerce and SapphireOne ERP, CRM, Business Accounting Software integration

SapphireOne accounting software helps e-commerce owners record accounting transactions and manage payable and receivable accounts. This eliminates the problem of keeping separate financial and cost-accounting records. Managing your inventory is easy with the continual flow of information between the two. With SapphireOne integration manual work is reduced by automating processes. This in turn saves on operational costs and allows your business to grow. 

Automation of data entries

SapphireOne CRM and accounting software stores product availability and pricing. WooCommerce needs this information for all online and offline sales. Order management process, not just synchronising orders, is automated so eliminates the need of extracting data from WooCommerce. This saves time and money and also reduces data errors.

Removal of manual checking 

Synchronising WooCommerce order transactions and available stock is essential. SapphireOne processes the relationship between orders and stock, such as sending business alerts when levels are breached and triggers purchase orders for approval and processing.

Smart BI Dashboard and reporting

In SapphireOne you have a 360° view, in real-time, of all incoming sales, stock levels and online store performance and statistics. Customised reports allow you to identify any areas of concern and react swiftly to rectify any problems.

Improve customer service 

Order status and tracking information are other essential elements that need to be managed in WooCommerce. SapphireOne identifies and sends the details to WooCommerce of your orders and invoicing. It also checks the status, tracking numbers and delivery details. If the order has not been delivered for any reason it will notify WooCommerce helping to improve your customer service. SapphireOne CRM will identify when a product has been purchased via the WooCommerce online store, process the order and can follow up with some targeted marketing campaigns.

SapphireOne Accounting Software and WooCommerce- Read More

Click for more information regarding improvements and features within the latest release of SapphireOne ERP, CRM, DMS and Business Accounting Software Application. Alternatively, contact our office on (02) 8362 4500 or request a demo.