April 29, 2025 * John Adams at 9:00 am


The Hidden Costs of Convenience – Are Connected Devices Worth the Risk?

The Hidden Costs of Convenience

The allure of connected devices is undeniable, offering a seamless blend of technology and convenience that has become integral to modern living. From smart home assistants that manage daily tasks to automated vacuum cleaners that maintain cleanliness with minimal effort, these gadgets promise unparalleled convenience. However, beneath the surface of this technological marvel lies a growing concern for the potential for data harvesting and leakage.

A striking example of these privacy concerns is the incident involving a robotic vacuum that captured and leaked footage captured by the camera, which might have been assumed as only a navigation sensor, including video of individuals in compromising situations. This incident raises a critical question: is the convenience of connected devices worth the potential invasion of privacy and security? As we increasingly integrate these devices into our lives, the balance between convenience and privacy becomes a pivotal consideration. the decision between a robotic vacuum with a traditional remote control or one that requires a mobile app becomes more significant. Do we want such a device which compels users to create accounts and connect to cloud services to access even basic functionality?

The shift towards cloud dependency also opens the door for companies to alter terms and conditions post-purchase. A notable instance is the 3D printer manufacturer, Bambu Labs, which though not open source, initially operated without restrictions then later limited device functionality under the guise of security, requiring a cloud connection for software updates. This bait-and-switch tactic leaves users vulnerable and potentially out of pocket, with diminished functionality and more speculatively, their intellectual property potentially accessed without consent.

Other cases further illustrate these risks. Smart TVs have been found to track viewing habits, while some fitness trackers collect more data than necessary, often without explicit user consent. These examples highlight a troubling trend: the erosion of user control in favour of corporate interests. As companies prioritise data collection and monetisation, users are left with diminished control over their personal information.

At SapphireOne, we chose to prioritise data sovereignty and user control. While the industry trend leans towards cloud services and browser-based user interfaces which provide easy to implement and maintain modern presentation capabilities and managed updates, we choose to prioritise class leading native functionality, intuitive UI, security, reliability, performance, and most critically sovereignty.

Our commitment to these principles ensures that your data remains under your control, free from the vulnerabilities associated with cloud-dependent devices. For remote access, SapphireOne includes a dedicated web server providing all the functionality of our cloud-based competitors while maintaining complete sovereignty over the handling of your organisations data.

At SapphireOne, we believe in empowering our clients with solutions that prioritise their needs and security above all else. Our approach ensures that your organisation can leverage the benefits of modern technology without compromising on data sovereignty and user control.

The need for secure, reliable, and user-centric solutions becomes increasingly important as the digital landscape continues to evolve with growing pace. SapphireOne is dedicated to providing such a solution, ensuring that your organisation can thrive in a connected world while maintaining control over its data. By choosing SapphireOne, you are opting for a partner that values your privacy and security, offering a robust alternative to the cloud-dependent models prevalent in the industry.

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